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View Full Version : Troubleshooting Windows Server 2012 R2 Crashes



Chloe
07-08-2015, 02:10 AM
There are umpteen reasons why your Windows Server 2012 R2 decides to present you with a Blue Screen of Death (BSOD) or the stop screen. As virtual machines become more prominent in enterprise environments, the same problems that plagued physical servers earlier are now increasingly being observed for crashes of virtual machines as well.

Microsoft designs and configures Windows systems to capture information about the state of the operating systems if a total system failure occurs, unlike a failure of an individual application. You can see and analyze the captured information in the dump files, the settings of which you can configure using the System Tool in the Control Panel. By default, BSOD provides minimal information about the possible cause of the system crash and this may suffice in most circumstances to help in identifying the cause of the crash.

However, some crashes may require a deeper level of information than what the stop screen provides – for example, when your server simply hangs and becomes unresponsive. In that case, you may still be able to see the desktop, but moving the mouse or pressing keys on the keyboard produces no response. To resolve the issue, you need a memory dump. This is basically a binary file that contains a portion of the server's memory just before it crashed. Windows Server 2012 R2 provides five options for configuring memory dumps.

view more: http://www.firewall.cx/microsoft-knowledgebase/windows-2012/1099-windows-server-2012-troubleshooting-server-crashes-memory-dumps-debug.html